Refund & Cancellation Policy

1. 7-Day 100% Satisfaction Guarantee

We are confident in our mentor-led practical training methodology. If, during the first 7 calendar days of your cohort (or after attending the first full week of live classes), you decide the curriculum or instruction does not meet your expectations, you may request a 100% full refund with no hidden penalties.

2. How to Request a Refund

To submit a refund request within the 7-day period, send a written notice with your Student ID, full name, and enrolled course title to support@gstrainings.com or notify your designated admissions advisor via WhatsApp.

3. Processing Timelines & Methods

Approved refunds are processed within 5 to 7 business days. Payments will be returned to the original payment method (Bank Transfer, Credit Card, or Mobile Payment) minus any direct third-party gateway transaction charges.

4. Batch Transfers & Cohort Postponements

If personal or medical circumstances prevent you from completing your enrolled batch, you may request a one-time free cohort transfer to the subsequent month's intake without forfeiting your tuition.

5. Exceptions & Non-Refundable Items

Refunds are not granted once more than 20% of the course duration has elapsed, or if a student has been dismissed for violating the GS Trainings Code of Conduct.